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Privacy Policy

Effective Date: December 7, 2025

Last Updated: December 7, 2025

1. Introduction

Welcome to Nagano Tonic Official Store ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website naganotonicstore.us and make purchases through our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, shipping address, billing address, phone number
• Payment Information: Credit card details, billing information (processed securely through our payment processor)
• Order Information: Purchase history, product preferences, order details
• Technical Information: IP address, browser type, device information, cookies, and usage data
• Communication Data: Correspondence with customer support, product reviews, survey responses

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders, products, and services
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Sending promotional emails and marketing communications (with your consent)
• Preventing fraud and enhancing security
• Complying with legal obligations
• Analyzing website usage and customer behavior

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website, process payments, ship products, and provide customer service
• Payment Processors: Secure payment gateways that process your transactions
• Shipping Partners: Courier services that deliver your orders
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@naganotonicstore.us

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our website, you consent to the transfer of your information to the United States and other countries where we operate.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@naganotonicstore.us
Hours: Monday-Friday, 9AM-5PM EST

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.